Privacy Policy

1. Introduction

KCET Labs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered question paper generation service.

2. Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, phone number
• Institute Information: Institute/coaching center name, number of students
• Usage Data: Question papers generated, subjects selected, preferences
• Communication Data: Messages sent through contact forms or support

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Create and manage your account
• Process your requests and generate question papers
• Send you updates, newsletters, and marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or fraud

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices. We use Supabase as our database provider, which implements robust security measures including encryption at rest and in transit. We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy.

5. Data Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party services that help us operate our platform (hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings. Essential cookies are required for the service to function properly.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

8. Children's Privacy

Our service is intended for use by teachers and educational institutions. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@kcetlabs.com
Address: Bangalore, Karnataka, India